Contact Us
Contact Flamerex | Fire Safety Product Support
We’re Here to Help
Have a question about a fire blanket, smoke alarm, fire extinguisher, or fire escape ladder? Our team is here to help.
Whether you need help choosing a product, have a question about your order, or need assistance with shipping or returns, contact the Flamerex team.
Customer Support
Email:
support@flamerex.com
For faster assistance, please include your order number when contacting us about an existing order.
What Can We Help With?
Product Questions
Need help understanding a fire safety product or deciding which product is right for your needs? Contact us and we’ll do our best to assist.
Order Support
Questions about your order, product availability, or order status? Send us your order number and we’ll review your request.
Shipping Questions
Need help with delivery or tracking? Contact our support team with your order details.
Returns & Refunds
For questions about our 15-day return policy, eligibility, or refund process, contact us before sending an item back.
Our Products
Flamerex provides essential fire safety products, including:
Fire Blankets
Simple fire safety solutions for small, contained fires.
Smoke Alarms
Early warning devices designed to detect smoke and help occupants respond to potential fires.
Fire Extinguishers
Multi-purpose fire suppression products for appropriate Class A, B, and C fire applications depending on the product rating.
Fire Escape Ladders
Emergency escape equipment designed to provide an additional exit option from upper floors.
Business Address
Flamerex
5900 Balcones Dr
Austin, TX 78731
USA
Contact Us
For customer support, product questions, orders, shipping or returns:
We look forward to helping you with your fire safety needs.